Assistant Property Manager – Home Office

Gordian Staffing, A New Way of HR

We specialize in aiding small and medium-sized enterprises in the US and Canada, making business more accessible through specialized services and top-tier people solutions. Our relentless pursuit of growth empowers organizations to achieve superior results in their markets consistently.

The client you will be working with provides hands-on expert property management, maintenance and leasing services to owners of single family homes, and estates.

The Job activities for this job are the following:

• Assist PMs, Owners, Accounting with financials questions and tasks regarding the Residential side.
• Requesting contributions for projects, management fees, or unpaid invoices.
• Review and Send financial packets for all properties monthly following the spreadsheet I created with specific instructions. Send PDF packets of properties that need to be mailed to the receptionist or myself to send from office.
• Delinquency calls/ letter/ reports. Report to the PM weekly (or monthly) with status updates so they can report to the owners regarding delinquent owners.
• Review, identify and correct tenant ledgers and inform PMs when tenants are paying incorrect amounts that results in a balance.
• Process late fees on the 15th
• Send notices to tenants when directed by PMs or directed by Maintenance department.
• Sending Management and Lease agreements
• Onboarding new properties from start to finish by following the checklist to receive all necessary information and documents before start date.

Schedule:

Monday to Friday

Regular schedule: 10:00 AM to 6:30 PM Mexico City time.

Daylight saving: 9:00 AM to 5:30 PM Mexico City time.

We offer:

• Competitive Salary (According to experience).
• Remote Work.
• Work Stability.
• Computer equipment.
• Christmas bonus of 30 days (Aguinaldo).
• 12 vacation days after the first year.
• IMSS.
• Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

• Minor medical insurance
• Food vouchers
• Restaurant tickets
• Saving fund

Minimum requirements

• Strong communication skills in writing
• Fluent in English and Spanish.
• Around 3 years of experience managing tickets (open ticket, assignation, follow up and closure)
• Strong Customer Service Skills.
• Prior experience in working in property management as an administrative assistant or leasing coordinator is desired.

Skills

• Effective communication
• Good Listener
• Customer Oriented
• Assertive

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